According to privacy policy regulations, BRENDEL London, in performing your contract, will store your name, occupation (industry), address, phone and fax numbers, email address as well as your terms of payment on data carriers for purposes of automated processing (accounting, mailing list). Your personal information will not be disclosed to third parties, unless this is required to fulfil an order.


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address and payment information. 

When you browse BRENDEL London website, the system also automatically receives your computer’s internet protocol (IP) address in order to gather information about your browser and operating system. 


If you subscribe for our newsletter, this is processed by Mail Chimp database so we rely on their confirmed compliance for this, and check it regularly. You can find Mail Chimps terms here and their privacy policy here.

If you follow us on third party platforms such us Facebook, Instagram or Pinterest, you will be relying on their data protection and not ours.


When you provide us with personal information to subscribe to email updates, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only. 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by sending email to 


BRENDEL London may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions. 


Our store is hosted on Big Cartel, LLC. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Big Cartel’s data storage, databases and the general Big Cartel application. Big Cartel may also share your information with third parties for payment processing and other services. For more information on how your information is stored, shared and protected by Big Cartel, refer to their Privacy Policy here


BRENDEL London website uses Stripe to process transactions using a registered email address, delivery address with postcode and credit/debit card details linked to a valid bank account. You can find they Privacy Policy here.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

Once you leave BRENDEL London website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.  

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

If you provide us with your credit card information, the information is encrypted using a variety of tools (encryption technologies, passwords, physical and electronic security, procedural safeguards) to assist in the protection of your information. For more information on how your credit card information is protected by Big Cartel's platform, refer to their Privacy Policy here. 


Non-personally identifiable information gathered by Big Cartel e-commerce platform, including your IP address, computer sign-on data, statistics on page views, traffic to and from the site and individual pages on the site and data may be collected through cookies or other means. You can take steps to disable cookies on your browser; however, this may affect your ability to use the site. For more information on the use of cookies by Big Cartel's platform, refer to their Privacy Policy here


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, We will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via email 

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